PNI-KMPG is a Philippines-based offshore, outsourced data and voice call center with over 350 customer care and business process outsourcing (BPO) agents handling various industries worldwide. PNI-KMPG provides outsourced key support for customer service, sales and marketing. We also provide customized, technology-integrated outbound and inbound offshore call center / contact center solutions for our clients, all at a much lower cost than domestic ones.

When it comes to management, technology and people, PNI-KMPG has the edge. In 1999, the human resource division, PNI, went global in order to service the growing demand for qualified professionals / call center HR worldwide. Kinsella Marketing and Promotions Group, Inc. on the other hand, was founded in order to provide high quality marketing and promotions campaigns for various industries and has successfully served numerous direct response companies in the United States through its Philippines call centers for over 10 years.

The merger of these two companies, established in 2004, has resulted in a leading offshore call center provider that caters to numerous call center outsourcing needs including internet advertising, tech support and other inbound call center and outbound call center related servcies.

PNI-KMPG Inc. is headquartered in Ortigas Center, a prime commercial and business district in Metro Manila. It is also one of the choicest locations for establishing call centers and contact centers in the Philippines.

PNI-KMPG provides inbound /outbound call center services that can be scaled to hundreds of call center agents knowledgeable in BPO procedures that cover a wide range of industries. The cost-effectivity of going offshore for your call center and other outsourcing needs has been proven in scenario after scenario.

Our combination of technologies, process expertise and manpower/human resources call-center oriented training are tailored to the uniqueness of your particular company, products and services. Our call center solutions can be implemented stand-alone or strategically integrated with your internal procedures.

The hardware and network environment for our offshore call center facilities are among the most advanced and sophisticated you will find for a Philippines-based call center. Because the Philippine call center industry is a mature and globally recognized one, this is no idle boast.

Our experience in providing offshore call center services for a client base consisting of scores of companies across the United States have been responsible both for our rapid growth as well as that of our call center clients. Whether the requirements are for inbound or outbound call center services, our successes have translated into more streamlined call center and BPO operations for our customers.